View and change your plan
See your current plan, price, and usage limits — then upgrade, downgrade, or switch billing cadence.
Your Billing page shows the plan you're on, what you're paying, how much of your plan limits you're using, and your invoice history. From here you can switch plans or change between monthly and annual billing.
Billing is Owner-only by default. A teammate can be given billing access, but that flag isn't a self-serve toggle in your team settings — a platform admin grants it. Everyone else won't be able to open the page or its actions.
See your current plan and usage
- Open the account menu at the top-right and choose Billing (the page's path is Dashboard → Billing).
- The Current plan card shows your plan name, price, and a status badge — Active, Free trial, or Cancelling.
- Read the billing line under the price:
- Free trial shows your first charge amount and date.
- Active shows your Next charge amount and date.
- Current cycle shows the dates of the period you're paying for.
- Check the Usage card in the right rail. It meters the three plan limits:
- Vehicles — inventory count vs. your plan's vehicle cap.
- Team members — active user seats vs. your seat cap.
- Locations — locations vs. your location cap.
- A bar turns orange near the limit (around 80%) and red at or over the limit. A limit shown as Unlimited has no bar.
If a usage meter is red, that's your cue to upgrade — a higher plan raises (or removes) the cap.
Change your plan
You can upgrade, downgrade, or switch between monthly and annual at any time.
- On the Current plan card, click Change plan. (Or use one of the inline Switch to: buttons under the plan actions to open the dialog pre-selected on a specific plan.)
- At the top of the dialog, pick Monthly or Annual.
- Click the plan you want. Your current plan is labeled (current) and can't be re-selected.
- Click Apply change.
- The page refreshes and the Current plan card updates to the new plan.
Plan changes take effect immediately — there is no "switch at the end of my cycle" option for a plan change. The cost difference is prorated: any credit or extra charge from switching mid-cycle shows up as line items on your next invoice, not as a charge today. You'll get a confirmation email with your new plan and next charge amount.
A plan you can't click (greyed out) doesn't have a price configured for the cadence you picked. Try the other cadence, or contact support.
Switch between monthly and annual
To change only your billing cadence, open Change plan, toggle Monthly/Annual, select your same plan at the new cadence, and click Apply change. The proration settles on your next invoice, the same as any plan change.
Cancel or pause
There's no "pause." To stop billing, use Cancel subscription on the Current plan card.
- Click Cancel subscription.
- Read what happens, then click Continue to cancel.
- Type CANCEL to confirm, then click Cancel subscription.
Cancelling is always at the end of your current period — you keep full access until then, and you won't be charged again. After the period ends your account becomes read-only (you can view past data but can't add new vehicles, customers, or deals until you resubscribe).
Changed your mind before the period ends? The card replaces the cancel/change buttons with a Resume subscription button — click it to undo the cancellation and keep renewing.
Find an invoice or receipt
Scroll to the Billing history card. Each row shows the date, a description (plan and period), status, and amount. Click the download icon on a row to open that invoice's PDF (hosted by Stripe). Rows without a PDF show a dash instead.
FAQ
Will I be charged right away when I upgrade?
No. The plan switches immediately, but the price difference is prorated onto your next invoice — you don't get a separate charge the moment you switch.
Can I downgrade if I'm over the new plan's limit?
The downgrade itself goes through, but you'll be over your new caps. Bring your vehicle, seat, or location counts under the new limits to stay within plan — watch the Usage meters after switching. (Note: adding a new teammate is blocked once you're at your plan's seat cap.)
I cancelled by mistake — can I get my subscription back?
Yes, as long as the period hasn't ended. Click Resume subscription on the Current plan card. If the period already ended, pick a plan again to resubscribe.
Why can't another teammate open the Billing page?
Billing is restricted to the Owner and to teammates who have been granted billing access. That access isn't something you toggle in team settings yourself — a platform admin sets it. Everyone else is blocked from the page and its actions.
Where do my invoices and payments come from?
AutoDealer.io uses Stripe to process charges and generate invoice PDFs. Your card details are entered securely through Stripe — we never see your full card number. Update your card anytime with Update payment method on the Payment method card.
My plan shows the wrong price or name.
This happens when the Stripe price on your subscription isn't mapped to a plan. It's a configuration issue on our side — contact support so we can fix the mapping.