Chat with your dealership from Telegram
Link Telegram to chat with your private dealer AI from your phone — get proactive alerts and approve safe actions with a tap.
Connect Telegram to chat with your private Dealer AI from your phone. Ask about inventory, leads, deals, and tasks, get proactive alerts, and approve actions with a tap — all in the Telegram app you already have.
Telegram works only when AutoDealer.io has turned the bot on for the platform. If the card says it isn't set up yet, contact AutoDealer.io support to enable it.
Connect Telegram
You start the connection from the dashboard, then finish on your phone. Each person on the team connects their own Telegram from their own login — there's no owner or manager requirement.
- Go to Settings → AI assistant. Scroll to the Dealer AI — your private assistant section and find the Telegram card.
- Click Connect Telegram. The card shows a one-time deep link, an Open Telegram button, and the link text underneath.
- On the phone where you use Telegram, tap Open Telegram (or open the link shown beneath it). Telegram opens the AutoDealer.io bot.
- Press Start in the chat. The bot replies "✅ Connected! I'm your dealership assistant. Ask me about inventory, leads, deals, or tasks — and I'll send you proactive updates here too." when you're paired.
- Back in the dashboard, click I've connected to refresh. The card now shows Connected with your Telegram username (@yourname).
The connection link works once and expires in 15 minutes. If it expires, just click Connect Telegram again for a fresh link. Always open the link on the phone where Telegram lives — that's how it pairs the right account.
The AI always acts with your role and permissions — so a salesperson sees and does only what a salesperson can, and an owner gets full access. Connecting from your phone doesn't change what you're allowed to do.
Chat with your assistant
Once connected, just message the bot in Telegram like you would the chat box on your dashboard. It's the same assistant and the same conversation — a question you start at your desk continues from your phone.
- Ask things like "How many cars did we sell this week?" or "Show me new leads."
- It can also message you first — your morning summary, new-lead alerts, and overdue-title reminders land in the same chat. Choose what it sends under Settings → AI assistant, in the What your assistant keeps you posted on card.
Some lot-level alerts (aging inventory, stuck deals, overdue title work, BHPH delinquencies, the morning/weekly digests) are manager-only. As a salesperson you'll still get your own leads and tasks, but not those.
For your security, the assistant works only in a private Telegram chat (one-on-one with the bot), not in groups.
Approving actions
The Dealer AI never changes your data on its own. It proposes an action and waits for your approval — same rule as on the dashboard.
For most actions (adding a vehicle, creating a task, updating a lead), the message comes with two buttons:
- Tap ✅ Approve to run it. The assistant strips the buttons and replies "✅ Done" with a short summary of what it did.
- Tap ✖ Cancel to drop it.
Money and irreversible actions never get a one-tap button. Recording a BHPH payment or moving a deal to the next stage shows a note instead — "⚠️ That's a money / irreversible action — reply 'yes' to confirm." You confirm by typing "yes" in the chat. This is the same deliberate confirmation the dashboard requires, so you can't approve a big action by accident.
If a confirmation has been sitting unanswered for too long (about 10 minutes), the assistant asks you to re-send the request instead of acting on a stale "yes."
Disconnect Telegram
- Go to Settings → AI assistant and find the Telegram card.
- Click Disconnect and confirm the prompt ("Disconnect Telegram? You can reconnect anytime.").
You can reconnect anytime by clicking Connect Telegram again.
FAQ
Does Telegram cost anything?
No. Telegram is a free messaging app, and there's nothing extra for you to install or run. You connect the AutoDealer.io bot and chat from the Telegram app you already have.
Do I need to be an owner or manager to connect?
No. Anyone on the team connects their own Telegram from their own login. The assistant then acts with your own role and permissions.
Can the AI change things in my account from Telegram without me approving?
No. The Dealer AI always proposes first and waits — it never mutates your data without an explicit approval. Most actions need a tapped ✅ Approve; money and irreversible actions (like recording a BHPH payment or advancing a deal) require a typed "yes."
Can I approve from my phone something the AI suggested at my desk?
Yes. Telegram and your dashboard share one conversation, so a proposal made on the dashboard can be approved from Telegram, and vice versa.
My messages stopped coming through in Telegram.
If you blocked the bot, the connection goes dormant and messages pause. The card under Settings → AI assistant will say messages are paused — just send the bot any message in Telegram to resume.
I tried connecting but it says my Telegram is already in use.
That Telegram account is already linked to another dealership user. Disconnect it there first, then generate a fresh link and try again.
Someone left our team — can they still use Telegram?
No. The assistant checks your live account on every message. If your account is deactivated, Telegram access stops immediately, even if the link still exists.
What if a stranger messages the bot?
Nothing happens. The bot only acts for connected accounts. Anyone who isn't linked just gets instructions to connect from the dashboard — it never exposes your dealership data.